Q. I have had to remove my dog’s monitor. Do I need to remove the batteries in my Heyrex until I put the collar back on?

No, you do not need to remove the batteries. However, if you are going to remove the monitor from your dog, we recommend placing it in a safe place, where won’t be moved around. 

You should also make a diary entry reminding you why there is no data recorded for the period the collar is off.  View the video below for simple instructions on how to make a diary entry.

Making a diary entry in Heyrex

Frequently Asked Questions

Here’s a place to find common questions about Heyrex. If there’s anything that you can’t find here, please Contact Us.

Distribution Partners
Heyrex History
Why we made it & the Heyrex story.