Q. Both my dogs have Heyrex monitors and I think I may have mixed them up. How do I tell which Heyrex monitor should be on which dog?

Each monitor has a unique identification number, located on the back of the device.

If you sign into Heyrex and click the “edit details” button on the right hand side of the screen, you will see which identification number is associated with which dog.

To update your pets details on Heyrex

Frequently Asked Questions

Here’s a place to find common questions about Heyrex. If there’s anything that you can’t find here, please Contact Us.

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Heyrex History
Why we made it & the Heyrex story.
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